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Uber defends price surge that charged N.C. man $455 on Halloween

Nov 5, 2014, 11:51am EST Send this to a friend Email address of friend (insert comma between multiple addresses): Your email address: Copy Me Add a brief note: Send Email Processing... In this example...

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'Surge pricing' shocks Uber customers with charges over $250

Special pricing for the car-service Uber is shocking some customers, according to ActionNewsJax in Jacksonville, Florida. The Georgia-Florida football game brought tens of thousands of people downtown...

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Uber apologises for 'wrong decision' over Sydney siege price surging

Ride-sharing company Uber has issued a lengthy apology after introducing surge pricing during the Sydney siege, with the cost to leave the city skyrocketing to four times the normal fare. The central...

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Detest Uber's surge pricing? Some drivers don't like it either

The practice of tripling, quadrupling and quintupling ride fares in times of high demand may face limits from New York City officials. Many drivers might be okay with that. Tech Industry August 23,...

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Uber riders reeling from whopping charges on New Year's Eve

It’s been a week since New Year’s Eve, but some South Florida celebrants are still feeling the financial hangover of their revelry. Since the holiday, social media channels have been burning with...

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Uber surge pricing on New Year's Eve opens new front in war with taxis

Australian Taxi Industry says Uber drivers’ incentive is ‘greedy’ but ride-sharing company says it means more transport in cities like Sydney and Melbourne...

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Fixing Uber's much hated surge pricing

The solution is simple. Uber should choose a reasonable multiplier cap. During periods of excessive demand or scarce supply, when there are far more riders than drivers, Uber increases its normal fares...

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Uber Dallas warns customers: Order a car on New Year’s Eve and risk running...

On January 13 the Dallas City Council’s Transportation and Trinity River Project Committee will rev up the first of three hearings dealing with “the issue of vehicles-for-hire service and regulations”...

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Uber, Lyft on New Year’s Eve Surge: Don’t Say We Didn’t Warn You

Uber Technologies Inc. and Lyft Inc. are taking more steps to ensure a happy New Year’s Eve. The companies, which let people hail car rides through their smartphones, are girding for the busiest night...

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Uber riders fume over 'surge pricing'

Users of the Uber car service experienced some sticker shock this weekend as they tried to hail a private car with their...

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How Uber Chooses Its Surge Price Cap in Emergencies

Car service app Uber is capping its prices in New York City due to the major nor'easter snow storm. In New York City, it's illegal to "price gouge" in a natural disaster, so Uber says its prices will...

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Uber passengers use social media to complain about NYE surge pricingU

It’s been a week since New Year’s Eve, but some South Florida celebrants are still feeling the financial hangover of their revelry. Since the holiday, social media channels have been burning with...

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>Uber CEO: Surge Pricing Prevented You From Getting Stranded In The Snow

Uber CEO Travis Kalanick continues to stand behind the on-demand car service's surge pricing. Surge pricing happens when there is a lot of demand, but not enough cars on the road. So Uber raises its...

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Uber CEO: Surge Pricing Prevented You From Getting Stranded In The Snow

Uber CEO Travis Kalanick continues to stand behind the on-demand car service's surge pricing. Surge pricing happens when there is a lot of demand, but not enough cars on the road. So Uber raises its...

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Is Uber's 'Surge' Pricing Meant to Swindle Partiers?

Uber/FacebookThe story of one woman's $357, 14-mile UberX ride Saturday night in L.A. has everyone talking about "surge pricing" -- and some Angelenos now say they suspect the rideshare app took...

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Uber intends to capitalize on New Years Eve celebrations with price surges

NEW YORK _ New Year's Eve: the day to overpay for everything from that glass of flat Champagne to the impossibly-high heels you'll wear just once, to, once again, that ride home from Uber. The...

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Uber prices to surge during New Year’s Eve

NEW YORK — New Year’s Eve: the day to overpay for everything from that glass of flat Champagne to the impossibly-high heels you'll wear just once, to, once again, that ride home from Uber. The...

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Uber under fire for storm price ‘surge’

Passengers are blasting the Uber car-service app for its “surge’’-pricing scheme, which kicked in during the city’s first snowstorm of the season — in one case pricing a short trip across town at a...

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A startup that's going after Uber will pay back your surge-price receipts for...

One of the more annoying parts of using Uber is surge pricing, its dynamic pricing feature that kicks in when demand is high. During times of high demand — on weekend nights, on holidays, or during bad...

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>Uber prices to surge during New Year's Eve

NEW YORK (AP) — New Year's Eve: the day to overpay for everything from a that glass of flat Champagne to the impossibly-high heels you'll wear just once, to, once again, that ride home from Uber. The...

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Uber prices to surge during New Year's Eve

New Year's Eve: the day to overpay for everything from a that glass of flat Champagne to the impossibly-high heels you'll wear just once, to, once again, that ride home from Uber. The ride-hailing app...

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Uber warns New Year's Eve customers to expect higher pricing

Lyft joins rival as ride-hailing services expect a crush of demand to send prices higher during the busiest night of the year...

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Uber Gets Failing Grade From Better Business Bureau

Put another notch in Uber's bad public relations belt. The car service app was given an F rating from the Better Business Bureau, the consumer advocacy group announced on Thursday. Over 100 complaints...

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Uber's Convenience May Trump Outrage Over Surge Pricing

The app-based cab service unapologetically says increased prices during inclement weather means more drivers on the road. Customers may not like the cost, but they like being stranded even less. Uber...

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Uber's $357 Crosstown L.A. Ride Highlights Controversial 'Surge Pricing'

UberUber is one of the hottest tech companies around right now. The app-based ride-sharing service has been valued at $3.4 billion or so, and its gross annual revenues alone are projected to be a...

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Sydney Uber prices surge by 800 per cent on New Year's Eve

The free market was in full swing on New Year's Eve, with the newly legalised ride sharing service Uber charging passengers up to eight times normal rates for a ride home. Uber's Facebook page was...

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Beware the Uber surge price: $260 for one-way trip

Catching a ride home during the silly season is notoriously difficult, and now some Uber riders are finding it surprisingly expensive. Many new and experienced Uber passengers remain unaware of the...

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Here’s How Uber Should Fix Its Surge Pricing Problem

Over the weekend, it snowed in New York, and a lot of New Yorkers tried to take Uber cars home from their night activities. Those New Yorkers got upset when the Uber cars cost seven or eight times as...

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Customers Out in the Cold Balk at Uber Surge Pricing

By NICK BILTON On New Year’s Eve 2011, Uber, a company that connects passengers and drivers of luxury vehicles, had a bit of a falling-out with its customers. People who had been enjoying their evening...

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